What's New?

Introducing Direct Data Connection for Condeco Analytics Advanced

Our new Direct Data Connection is an online-hosted SQL server providing access to historical and future booking data via an SQL database.

This new service allows customers to perform advanced statistical analysis over the web and create custom dashboards in analytics platforms such as Power BI.

Swap to a new workspace

Want to change desks? You can now quickly swap a booking to a new workspace from the floor plan.

Choose if a workspace type sets user as ‘in the office’

You can now choose if booking a specific workspace type sets the user’s working status to ‘in the office’ or not.

Key worker roles

We introduced key worker roles to Condeco web in August 2024, and now you can find your nearest Fire Marshal, First Aider, or Mental Health First Aider, from the Condeco mobile app.

Intelligent booking push notification

A push notification is now sent to mobile devices when a booking is automatically made by ‘Intelligent booking’.

‘Add to Outlook calendar’ check box

Option to change the default ‘Add to Outlook calendar’ setting when a booking is created by an Admin.

Meeting spaces on the floor plan

Meeting spaces can now be viewed and booked directly from the floor plan.

Improved booking slot logic

Users no longer need to book a space to work, such as a desk, before booking other workspace types for the same booking slot (i.e. lockers/parking spaces). Workspace types can now be booked in any order.

We’ve increased the maximum number of rooms that can be added to a single Microsoft Outlook calendar event from 5 to 8.

New! Key worker roles

We’ve introduced ‘key worker roles’ to help you quickly identify and locate employees responsible for essential activities in your workplace, such as Fire Marshals, First Aiders, and Mental Health First Aiders.

Floor plan update

Meeting spaces and delivery points can now be viewed and booked from the floor plan.

Delete booking link in email

A ‘delete booking’ option can now be added to email notifications for personal space and meeting space bookings.

Improved journey when booking for someone else

A new search box makes it quicker and easier to book spaces for colleagues and visitors.

Two-way sync with Microsoft Outlook

We’ve enabled two-way synchronization with Microsoft Outlook user calendars!

With the Microsoft 365 integration, you can create events in users’ Microsoft Outlook calendars directly from Condeco on the web by selecting the ‘Add to your Outlook calendar’ option when creating the booking.

The Outlook event and Condeco booking are completely in sync, giving you the flexibility to view and edit the booking details from either Outlook or Condeco.

Location admins

Location admins can manage locations in multiple countries.

New! See who’s in

The new ‘See who’s in’ option on the Today page allows users to see the location of colleagues who have booked workspaces for the day, on a floor plan.

User PIN

Users can now view their PIN in their user profile on the Condeco mobile app.

Eptura Asset integration

Issues with spaces can now be reported to Eptura Asset directly from the Condeco mobile app.

Intelligent booking

Users with ‘intelligent booking’ enabled in their profile, are now notified that a personal space will be automatically booked when they change their working status to ‘in the office’.

New! Intelligent booking

Book a personal space automatically when your working status is set to ‘in the office’.

The following factors are intelligently weighted to find the best space:

Today page improvements

The Today page on the web now includes a new menu in the meeting space booking pane. In addition, you can view a summary of a booking by clicking the title from the list of today’s bookings.

New icons provide consistency across the Today page.

Group management for Location Admins

Location Admins now have full control of the Groups that manage resources in the Location(s) assigned to them.

Report improvements

The Condeco Resource Report now includes the option to add ‘Attribute name(s)’ as a selectable field in the Reporting module.

New! Multi-room Bookings

Now you can book multiple meeting spaces from a single Microsoft Outlook calendar event, so whether you’re organizing a large event or just want to book a space for your colleagues in another office, Condeco makes it easy to manage all the spaces from just one booking.

New! Quick book

The new ‘quick book’ option allows workspaces to be automatically allocated. This is useful when booking spaces such as parking spaces and lockers.

New! Create work orders in Eptura Asset from Condeco

You can now report issues with meeting spaces and personal spaces directly from Condeco and automatically create a work order in Eptura Asset.

Your Team members working statuses

The ‘Your Team’ page now displays each team member’s assigned avatar color, initials, and status for the current day. Working status and location are not shown for Team members who have hidden their visibility.

Push notifications for ACS

The Condeco mobile app now supports push notifications. The first notification feature can automatically check users into their booked personal spaces when entering a building if the Access Control System (ACS) integration is enabled.

Push notifications for ACS

When ACS integration is enabled in Eptura Visitor, users can automatically check in to their workspace when they scan their RFID card at the entry point in their workplace.

Booking slot logic

The booking logic for personal spaces has been enhanced to allow only 1 space of each workspace type to be booked for the same person at the same time.

Improved floor plan

Personal spaces occupied by colleagues who are not members of your team, are now indicated in gray, making it easier to spot your team and available spaces to book nearby.

Analytics access for Country and Location admins

Country and Location administrators can now be granted access to the Analytics module, which provides full access to the Condeco Analytics Advanced dashboards and all global data.

Improved filter for Working Styles dashboards

The ‘Day’ selection dropdown has been replaced with the new weekday selection buttons on the Working Styles dashboards, allowing you to quickly switch between the standard working weeks – Mon-Fri / Sun-Thu.

Quick hover-over tips and a new help button

We’ve added hover-over information icons to show details about the visualizations and metrics on the canvases.

In addition, each dashboard now includes a help button that leads directly to the specific Knowledge Center help page for the canvas.

Styling

The hover-over cards displayed on the floor plan for personal spaces have been restyled to match our Eptura branding.

Improved APIs

Graph API Permissions

We’ve taken advantage of Microsoft’s new Graph API ‘User.ReadBasic.All’ permission to reduce the scope of our access to customer data.

New! Working Styles Dashboards

We’ve introduced three new dashboards to provide visual insights into the distribution of presence in the workplace, meeting space usage, and average booking trends.

Employees are categorized as Home, Club, or Hub workers, based on the average number of days per week they attended the workplace over the defined date range.

GET commands for Meeting spaces

GET commands can now return Outlook calendar details for each booking.

CheckInToLocation – Enhancements

Suppport for advanced recurrence patterns

The API now supports ‘Advanced recurrence patterns’ on the booking endpoints

Employees’ initials on floor plan

The personal spaces floor plan now displays the initials of the person who has booked a space, making it easy to quickly identify where colleagues are sitting.

GET command for advanced recurrence patterns

We’ve enhanced the GET API for Meeting spaces, enabling users to access detailed information about advanced recurrence patterns.

New endpoint to check-in to a location

We’ve introduced a new endpoint that sets a user’s location and checks them into their workspace booking when they arrive at a workplace.

Delivery point titles

You can now customize the title of your delivery point bookings, making it easier to differentiate between various delivery point requests for your customers.

Office presence

The Condeco API can now mark office presence using either userId or userEmail.

New! Your team

‘Your team’ functionality from the mobile app is now available from the Condeco on the web. Featuring:

QR code enhancement

You can now allow users to check-in from Condeco on the web when QR codes are enabled.

Improved filters

The dashboard filters have been improved and reorganized.

Meeting booking APIs

Meeting booking APIs can now add/update/get custom fields for multi-room bookings

Floor plan button

We’ve added the Floor Plan button to the Quick Search on the Today page, the search results, and to existing bookings.

Condeco Analytics Advanced

The Analytics module is now available for Video Admins.

Meeting booking APIs

Custom fields

Custom fields on the booking form can now be made mandatory to complete.

Personal space search

When searching for personal spaces, all the attributes available for each space are displayed within the search results.

Meeting space search

Search results for meeting spaces are now ordered by the default capacity of the space.

Search improvements

You can now select a different floor to search directly from the search results screen. Simply tap the floor to select another.

Team member icons

The icons for colleagues added to your team are now displayed in color.

Search improvements

You can now select a different floor to search directly from the search results screen. Simply tap the floor to select another.

Meeting space search

Search results for meeting spaces are now ordered by the default capacity of the space.

Team member icons

The icons for colleagues added to your team are now displayed in color.

New! No Show report

The new No-show report canvas provides a high-level overview to understand the impact when users do not occupy their booked spaces. The visualizations indicate how far in advance bookings for meeting and personal spaces were booked compared to the number of bookings that were bumped or canceled due to a no-show.

Pagination logic as recommended by the RFC standards for SCIM APIs (RFC 7644) has been implemented.

Improvements to:

Accessibility

Various enhancements to improve the accessibility of Condeco web functions and pages.

Improved responses when chatting with the Condeco bot.

Team day enhancement

We’ve added a friendly message to alert an organizer when they reserve fewer workspaces than the number of invitees to a team day.

Improved booking confirmation

We’ve applied a clear and consistent booking confirmation screen for both personal and meeting space bookings.

Team day enhancement

We’ve added a friendly message to alert an organizer when they reserve fewer workspaces than the number of invitees to a team day.

Improved internet disconnection warning

We’ve improved the notification that appears when the Condeco mobile app is open and you disconnect from the internet.

In-office schedule – history

The ‘In Office Schedule’ page of a user’s profile now shows the user’s in-office status for the previous 3 months.

Check in a colleague

The person who books a personal space for someone else can now check the user in.

Meeting space booking endpoints for both single and multi-room bookings now cross-check the combination of first name, last name, email address, and company name, to ensure duplicate attendees are not saved to a booking.

Introducing Condeco Presence

Integrate Condeco Presence with your occupancy sensors to automate reservation behavior in your workplace and provide accurate information about space availability and occupancy.

The following sensors are supported:

KPI tiles and charts

Views now dynamically reflect the active filtered parameters on the charts and KPI tiles on the following dashboards:

Meeting Space Search Results

We’ve made booking meeting spaces even more user-friendly. The “Book” button now stands out, and room details can be accessed by simply clicking on the room name.

Personal space search results

When searching for personal spaces, all the attributes available for each space are displayed within the search results.

Booking confirmation

Improved booking confirmations for meeting spaces and personal spaces.

Meeting Space bookings

We’ve made booking meeting spaces even more user-friendly. The Book button is now more prominent and details of meeting spaces can be accessed by clicking the name of the space.

Support for Condeco services

Condeco API can now update meeting space bookings with Condeco services.

Multi-room booking endpoint enhancement

If a multi-room booking is amended and the primary room resource is updated to a different room resource, the multi-room booking endpoint now returns the information for the new primary room resource.

ICS Reminders

A .ics reminder event can now be added to a user’s calendar along with the event ICS file.

The amount of time before a booking that the reminder is sent can be selected to suit the requirement.

Reminders are available for both meeting space and personal space bookings.

The reminder event status is marked as ‘free’.

New filtering options

All views can now be filtered by Group and Workspace type and a ‘Clear All Filters’ button is now available on all views.

KPI tiles and charts

Views now dynamically reflect the active filtered parameters on the charts and KPI tiles on the following dashboards:

New! Intelligent Attendees

The new ‘Intelligent Attendees’ feature checks invited attendees in-office schedules and estimates the number of on-site attendees based on the number who have shared they will be in the office on the day of the event.

The number of on-site attendees can be adjusted if required.

Multi-room support for single-day and recurring bookings

The Condeco APIs now support multi-room bookings for both standard and video conference rooms and for single and recurring bookings.

In-preview APIs move to production

APIs previously in preview are now officially in production.

Multiple country support for Country Admins

Condeco Country Admins can now manage multiple countries.

Multi-room support for single-day and recurring bookings

Users can now add multiple meeting spaces to a booking, allowing attendees from various locations to convene in their respective rooms. The Condeco APIs support multi-room bookings for both standard and video conference rooms, and for single and recurring bookings.

Improved UI

The Condeco Outlook add-in has an improved search page:

Available for the Microsoft 365 integration and the Exchange Sync service.

Add vehicle registration to email templates

Vehicle registration information can now be included in email templates for both personal space and meeting space bookings.

Centrally manage location and resource data from Eptura Workplace and synchronize directly to Condeco.

The integration supports the following automations:

Feature updates

Security and accessibility updates

Support for team days

Invitations to team days created from the Condeco mobile app can now be accepted or declined from Condeco on the web.

.Net framework upgraded to 8.0 to enhance security.

Search all workspace types

You can now search for available meeting spaces regardless of workspace type. Just select ‘All’ in the workspace type filter.

Search all workspace types

You can now search for available meeting spaces regardless of workspace type. Just select ‘All’ in the workspace type filter.

Meeting Space Bookings

Meeting space booking report launched, incorporating KPI metrics and chart visuals to display the following:

Today page update

The Today page now displays as a dashboard on the Condeco web app homepage.

Offering the same functionality as before, it is now even easier to see at-a-glance all your bookings for the day.

New visual theme

We’ve updated the website fonts and color scheme to give Condeco on the web a fresh new look and feel.

Don’t worry though, all the features and functions are the same, except from the Today page move to the homepage and now you access your profile and settings by clicking your initials on the right-hand side of the menu bar.

Personal Space Bookings

A new view showing a summary of workspace engagement with personal spaces:

Condeco Analytics Advanced launched

Condeco Analytics Advanced allows the exploration of workspace engagement and usage data from a tactical and strategic perspective. Through specially curated views, you have enhanced visibility of the effectiveness of your workplaces in terms of resource usage, employee engagement, and long-term demand trends.

The API can now retrieve user access level information.

Improved searches

Now the search will look for available spaces on your preferred floor and across all groups you have access to.

In addition, the smart alternatives and self-healing logic that automatically finds spaces when selected spaces are unavailable, now prioritizes alternatives on the same floor and in the same group of the original booking, extending to searching all groups if an alternative space is still not found.

Improved search

Now the search will look for available spaces on your preferred floor and across all groups you have access to.

Improved search results

Email addresses are now displayed in the search results when finding a colleague.

Eptura branding

The Android and iOS Condeco mobile apps now display our new Eptura branding.

Recurring meetings

Introducing a new API for retrieving all instances of recurring meetings.

The new ‘recurrences’ API retrieves all instances of a recurrence meeting series by accepting either the meeting ID or the booking ID linked to any of the instances.

Condeco developer portal

Email edit disabled for SCIM users

Editing of email addresses from user management or user profile is now disabled for users imported via SCIM.

Accessibility

Condeco continues to work towards WCAG AA 2.1 compliancy across the web application.

The latest improvements are to the following sections:

Microsoft Teams meetings and the Condeco mobile app

Create calendar-linked Microsoft Teams bookings from either the Outlook add-in on the desktop or the Condeco mobile app and keep your calendar event up-to-date with a Teams link for virtual attendees.

Simplified login

The Outlook add-in now automatically enters your Condeco URL when signing in.

Highlights

The Get user SCIM APIs now support accented characters in the first and last name fields.

Highlights

Condeco APIs now support QR code check-in for all workspace types.

Accessibility

Condeco continues to work towards WCAG AA 2.1 compliancy across the web application.

The latest improvements are to the following sections:

Condeco app for Microsoft Teams

Our Teams app now supports users with a primary email address that differs from their User Principal name (UPN) in Microsoft Exchange.

Data security improvements

Condeco user provisioning for Proxyclick now offers improved data security and GDPR compliance.

Proxyclick bundles now include all external booking APIs for meeting spaces and personal spaces.

New! Vehicle registrations

Vehicle registration numbers can now be added to user profiles and are automatically associated with bookings, allowing administrators to manage parking requirements.

Multiple registrations can be saved for each user.

Top menu changes

Accessibility

Condeco continues to work towards WCAG AA 2.1 compliancy across the web application.

The latest improvements are to the following sections:

Condeco user provisioning for Proxyclick automates the synchronization of users and locations from Condeco to Proxyclick helping to achieve a seamless experience when implementing the Proxyclick visitor management system with Condeco.

Hybrid Azure AD

The Condeco SCIM API now supports hybrid Azure AD environments with SSO, enabling on-premises and cloud user accounts to be managed simultaneously.

SCIM user schema

Default groups and floors are now supported by the SCIM user schema.

Customers can view full details in the release notes

New and improved APIs

Customers can view full details in the release notes

Improved APIs

New API

A new ‘metadata’ API fetches visitor information such as the purpose of the visit and the type of pass allocated.

Release notes

Customers can view full details in the release notes

What’s new?

Today’s release is a big leap forwards with a refreshed UI, improved stability, and a new set of features to enable and encourage collaboration in the workplace, whilst seamlessly integrating with your Microsoft Outlook calendar*.

*Requires the Condeco Microsoft 365 integration (formally Condeco Smart Calendar).

In-office schedule for the mobile app

You can now choose and share your in-office schedule without booking a workspace from the Condeco mobile app as well as Condeco on the web and our Microsoft Teams app.

Easy collaboration planning

Add colleagues to your team to see at-a-glance when the majority plan to be in the workplace. Check the team-o-meter on the calendar to pick the best days to collaborate.

Find a colleague

Our Find a Colleague feature is now available for all users, from the Condeco mobile app as well as Condeco on the web.

Users who do not wish to share their whereabouts can hide their visibility from the user profile.

What’s new?

Built in partnership with Microsoft, our new app for Microsoft Teams is a valuable addition to our Microsoft 365 integration.

Choose and share your in-office schedule with your colleagues, reserve a workspace for your office days, and book spaces to meet with your team, directly from Microsoft Teams.

Key features

New APIs

Release notes

Customers can view full details in the release notes

Calendar-linked bookings

With the Condeco Microsoft 365 integration, you can create appointments from either Microsoft Outlook or the Condeco mobile app and keep your calendar in sync.

** The Condeco mobile app continues to support the editing of single instances of recurrences, not the whole series.

Choose and share your in-office schedule

You can now choose and share your in-office schedule without booking a workspace.

Choose and set your status from Condeco on the web, the Condeco mobile app, and the Condeco app for Microsoft Teams.

Users who do not wish to share their whereabouts can hide their visibility from the user profile.

Find a colleague

Our Find a Colleague feature is now available for all Condeco users. Previously it was only available for customers using our personal space booking solution.

Users who do not wish to share their whereabouts can hide their visibility from the user profile.

New reports available

Two new reports are available to help understand the working habits of your employees:

External id is now included in SCIM User and Group schema end points

Customers can view full details in the release notes

Improved user import

Customers can view full details in the release notes

Release highlights

You can now use our Admin APIs to:

Release notes

Customers can view full details in the release notes

Release notes

Customers can view full details in the release notes

Booking for someone else

The following APIs now support personal space bookings for someone else:

Advance bookings

The number of weeks in advance a user can book a personal space can now be set individually for each group.

Internal and external visitors

You can now book a personal space for an internal or external visitor.

Release notes

Customers can view full details in the release notes

New! User presence API

Fetch user availability and team assignment information with the new user presence API.

Improvements

Improvements have been made to the following:

Release notes

Customers can view full details in the release notes

New! Add or edit visitor details from the add-in

The meeting organizer can now add or edit a visitor’s name and company details directly from the add-in, ensuring the correct information is passed to the visitor management system.

Improvements to Groups and filtering.

Customers can view full details in the release notes

We have made improvements to the following:

Release notes

Customers can view full details in the release notes

New default privacy settings for new users

A new global setting allows administrators to choose if new user accounts default to showing or hiding workplace presence and location from colleagues when created either manually or through self-registration.

Users can change the setting in their profile.

Accessible pages

Condeco continues to make pages WCAG AA 2.1 compliant and the latest additions are:

We have made improvements to the following:

Release notes

Customers can view full details in the release notes

New! Passwordless authentication

Users can now authenticate via a magic link sent via email when starting the Condeco mobile app.

The magic link provides an alternative to entering a password when launching the Condeco mobile app for the first time, or after logging out.

If email is not available on the device, a QR code can be scanned instead.

Booking rules

Improved booking rules for multiple workspace bookings on the same day.

Contact tracing

Improved detection of remote meeting attendees when running contact tracing reports.

Accessible pages

Condeco continues to make pages WCAG AA 2.1 compliant and the latest addition is:

Customers can view the full details of this update in the release notes

We have made improvements to the following:

Release notes

Customers can view full details in the release notes

Reporting

Additional fields have been added for meeting space and personal space reports:

Accessible pages

Condeco continues to make pages WCAG AA 2.1 compliant and the latest additions are:

New! Full support for Microsoft Intune

Condeco announces full support for Microsoft Intune for Android and iOS devices.

Create Intune policies to strengthen data security and control how the Condeco mobile app is used.

The new Condeco Integrations Marketplace is your one-stop shop to find pre-built integrations, partner integrations, and Condeco apps.

https://www.condecosoftware.com/solutions/integrations/marketplace/

Improved Mac support

The Condeco Outlook Add-in for Smart Calendar now supports Outlook for Mac (New UI).

Status visibility for managed spaces

The Condeco Outlook Add-in for Smart Calendar now shows the status of requests for managed spaces.

Users can see directly from the Outlook Add-in, whether a request to book a meeting space is approved or is still pending

New! Okta provisioning

Our SCIM integration is now available for Okta, allowing Okta to serve as a single identity manager for adding and removing users, and for provisioning user groups.

We have made improvements to the following:

Release notes

Customers can view full details in the release notes

New! Support for Okta SSO

Condeco now supports Okta Single Sign-on (SSO) enabling users to log in to Condeco with their Okta accounts and admins to manage Condeco users from Okta.

Accessible pages

Condeco continues to make pages WCAG AA 2.1 compliant and the latest to be updated is the Today page.

Filter meeting spaces by floor

When searching for a space to meet, you can now view available meeting spaces by floor.

Change room configurations

Room layouts and the setup and clean down periods of Outlook-initiated bookings, can now be updated from the Condeco web app.

Change a room for an Outlook-initiated booking

You can now change a room booked via MS Outlook, from the Condeco web app.

Delete Outlook-initiated bookings

You can now delete an Outlook-initiated booking using the Condeco web app.

Improved reports

User reports now include a user’s default country, location, group, and floor.

The resource status report now includes the reason for closure entered by the administrator when the resource is closed.

Accessibility improvements

The left navigation menu and Personal Space home page are now accessible according to WCAG AA 2.1 standards.

Link to your Privacy Policy

A link to an organization’s privacy policy can now be added to the Condeco web app.

New workspace status report

A new workspace status report is available as standard. The report shows which workspaces are open or closed, and the length of any closure period.

Accessibility improvements

The left navigation menu and Personal Space home page are now accessible according to WCAG AA 2.1 standards.

Room changes

Smart Calendar automatically updates the Outlook appointment when a room change is made via the Condeco web app.

Managed meeting spaces

If a request for a space booking is rejected, the room details are automatically removed from the Outlook appointment.

Bumped meeting spaces

If a booking is bumped when not checked in, the room details are removed from the Outlook appointment.

Pre-configure the Condeco mobile app with your Condeco URL

The first time your employees use the Condeco mobile app, they are prompted to enter your Condeco URL. This field can now be completed automatically using a Microsoft Intune configuration policy.

Multiple identity providers

Condeco now supports multiple IdPs.

Users enter their full email address and are then directed to the login page for their domain.

Audit improvements

The history for each user now records the name of the admin who:

Find the logs in the User History from User Management.

Accessibility improvements

The User Lookup screen is now accessible according to WCAG AA 2.1 standards.

Multiple Exchange tenants

Condeco’s Smart Calendar now supports multiple Exchange tenants.

Condeco SCIM API

Condeco introduces the SCIM API, enabling customers to automatically provision and de-provision users with our SCIM integration.

Our SCIM integration supports SCIM version 2.0 and is certified for Azure Active Directory.

Supported provisioning features:

Bulk actions

Making changes to workspaces in bulk is now even easier. Selecting ‘all’ when viewing a filtered list, displays the total number of resources the change will be applied to and this now includes all filtered results across all pages, not just the page currently displayed.

Check-in improvements

Administrators can now check-in on behalf of users, even when QR codes scanning is enabled for a workspace.

Introducing QR codes

Condeco has introduced QR codes for check-in. QR codes can be enabled for any bookable space allowing users to scan the code displayed at the workspace using the new Condeco mobile app. With QR codes enabled, administrators have more visibility over which spaces are actually in use.

You can quickly apply QR codes to existing and new resources in selected locations, floors, workspaces, or groups, or globally for your entire organization.

Get ready now! The QR code scanning function on the new Condeco mobile app is available later this month!

Accessibility improvements

The following pages are now accessible according to WCAG AA 2.1 standards:

Workspace types

We’ve added support for Workspace Types in the latest version of the Condeco Outlook Add-in for Smart Calendar and Exchange Sync.

Users can now find exactly the space they need using the add-in by selecting the workspace type in the search. The search can be further filtered by the attributes each workspace type provides.

Available for Condeco April 2021 release or later.

Global email update

Changes can be applied to email templates for all groups in a country or globally.

Visitors

Visitors can now be added for up to 30 days to save admin for repeat visitors.

Adjacent workspaces

Workspaces are now sorted alpha-numerically making it easier to find and mark workspaces as adjacent to each other.

About the new mobile app

The new Condeco mobile app incorporates the functionality of the existing desk and meeting room booking apps whilst also embracing our new workspace types feature, enabling users to book exactly the space they need when they need it, all from one Condeco mobile app.

Available for Condeco Cloud (April 2021 release or later)

Available for Android and iOS

Key features

Language support

Accessibility improvements

We are continually improving Condeco for accessibility and the following pages are now added to our WCAG AA 2.1 compliant list:

‘Workspace type’ tag for email templates

Following the launch of Condeco’s Workspace types feature, the ‘workspace type’ tag has been added to our default email templates and can be added to customized email templates.

Report on Workspace types

Condeco’s advanced reports for meeting and personal spaces now include workspace types.

What is Smart Calendar?

Make bookings directly from Outlook and enjoy the additional smart features Condeco provides. Smart Calendar enables a consistent and simple user experience and integrates with video equipment such as Teams and Zoom rooms, for a one-click join experience.

Smart Calendar offers a future-proof, next-gen solution, seamlessly integrated with Microsoft 365.

Condeco Outlook Add-in

Users search for available meeting spaces using the Condeco Outlook Add-in directly from their calendar and add the space to their appointment. Smart Calendar books the space in Condeco and keeps it updated with the Outlook calendar appointment.

Smart Calendar and the Outlook Add-in provide a feature-rich experience.

Key features

New feature for Condeco – Workspace types

You can now configure different Workspace types for your meeting spaces and personal spaces giving greater flexibility when choosing and booking the right space in the workplace to work.

Workspace types for meeting spaces can be meeting rooms, huddle spaces, or any space where people meet to collaborate. Workspace types for personal spaces can be desks, pods, parking spaces, lockers, or any space used by an individual.

Attributes

All Workspace types can have their own set of attributes so your users can refine searches to find a quiet desk with dual monitors and a high table, or a collaboration space with MS Teams equipment, or parking space with an electric charger, for example.

Accessibility support for the Condeco web app

WCAG AA 2.1 accessibility standards have been applied to the following pages

Contact tracing

Admins can now run contact tracing reports for the last 14 days.

Basic Resource Report

The Basic Resource Report now includes a deployment column to identify if a room belongs to a self-managed, managed, or blind managed, group.

Language support

Language support has been added for:

Language support

Language support has been added for:

Accessibility support for the Condeco web app

The following Condeco pages on the web application are now compatible with WCAG AA accessibility standards:

Flexible availability of service items

Service items can be quickly marked as active or inactive across a group of rooms. An availability date period can be applied to active items so they can only be requested for the time that they are available.

Choose whether to share working status and desk location

An option has been added allowing users to choose if their status and whereabouts are visible to colleagues when using the desk booking Find a Colleague feature.

Configure first day of week for different countries

We listen to our customers’ suggestions on UserVoice and now each country calendar in Condeco can set either Sunday or Monday as the first day of the week.

Improved recurrence pattern compatibility support with Exchange sync

Now, if Exchange sync is enabled, recurrence patterns that are not supported by both MS Exchange and Condeco are prevented when creating or editing a booking using the Outlook COM+ Add-in.

This ensures successful synchronization of bookings across Condeco and MS Exchange.

Note: Requires 16 October 2020 Enterprise update or later.

Deep linking to the Booking form for Exchange Rooms

Now you can easily add services to a booking that was not initially created through the web interface.

When a booking is created in an Exchange-sync room via MS Outlook, an email is sent advising the services available in the room along with an option to “Add Services to my booking” which opens the booking form in Condeco.

Additional reporting fields

We’ve added additional fields to the desk booking reports: Username, Email, and Booking date.

Support for long usernames

Usernames of up to 100 characters are now supported.

Improved reporting

The ‘Users in the Office Today’ report now includes all location details to show which desks are in use and who is sitting where.

Hide room booking

Room booking is now hidden for users who do not book meeting rooms. Users can easily unhide room booking by setting a default room booking group in their profile.

Desk attributes

It is now easier to identify desks matching specific needs such as dual monitors or docking station, etc., via the floor plan. Users can also configure default desk attributes in their profile so they are pre-selected when searching for a desk.

Booking desks for others

In locations that require self-certification, users can now book desks for colleagues, provided the booking is not for the current day.

Enhanced SSO support

We now support SSO login on mobile devices when the Chrome browser is disabled on the device.

Mandatory self-certification before check-in

If self-certification is enabled, check-in and same-day desk bookings are only now possible once the user has agreed to the conditions.

Self-certify from the web

Users can now self-certify from the web application as well as the mobile app.

Self-certification reports

Run a report to show users who have a desk booking for today and their self-certification status, and export the report to Excel.

Making a booking for someone else

When making a booking for someone else, their booking allowance and working days are now displayed on the calendar.

Improved Today page

The booked desk is now more clearly displayed on the Today page floor plan as other desks are hidden, making it easier for a user to see their booking.

Check-in status

The Today page will indicate when the user has checked in – useful for users who use proximity-based check-in.

Alternative room suggestions for Exchange Rooms when booking recurrences

When a recurrence is created in Condeco for an Exchange-sync room, Condeco will suggest alternative rooms if the selected room is not available for all the dates.

Hide working status

Users who do not book desks can now hide their working status from the Today page and Find a colleague search.

Find a desk

As with the floor plan, when finding desks the results list also now indicates when a desk meets all the selected attributes, such as a docking station or phone.

New reporting fields

Check-in and Release time fields are now available in advanced reporting. Create custom reports or add fields to our standard reports.

Bookings for Others

Desk booking app users can view bookings made for others on the new Bookings for Others tab.

Automatic cleaning workflow

An additional workflow has been introduced allowing cleaning tasks to automatically set to ‘completed’ at the end of the cleaning period. Useful for organizations who are cleaning all desks at the end of the day rather than just desks that have been used.

Tasks can still be managed on the Vendor Dashboard.

New resource search tool

Finding a room or desk in Resource Admin is easy with the new search tool. Just enter all or part of a resource name to quickly filter the list of resources.

Desk types displayed in Resource Admin

Two new columns have been added to the desk resource list to show desk types – bookable, fixed or flexi – and who the desks are assigned to.

Today page

From the new Today page employees can quickly see whether they are in the office or working remotely. They can check the time they should arrive at the building and view their desk booking on a floor plan.

Desk bookings can be canceled if no longer required and users can set themselves to working remotely.

Book a desk

Users can find and book available desks from the floor plan in just a few taps.

New icons show when they already have a desk booking, and when they are not allowed to book a desk. The remaining allowance is displayed at the top.

Find a colleague

When a user needs to collaborate with a colleague they can find their workspace and book a desk nearby.

Self-certification

A self-certification message can be customized for each location and shown to users on the desk booking mobile app each day they have a desk booking.

Users who self-certify are giving a green banner that can be presented to the front of house teams. Users who cannot agree with the statements are mandated to work remotely.

An administrator can now set globally whether all users, or just admins, can book for other users, and whether booking for external users (or visitors) is allowed.

Updated floor plan icons make it easier to see what’s available. We’ve removed the half-day availability icons to make it easier for the user to see what is available for the slots they have selected in their search.

Updated UI and improvements to accessibility

The desk booking Home page, Your bookings, Find a desk, Booking grid, Booking form, desk floor plans and Find a colleague pages are all updated with a new user interface them more accessible and easier to use.

Booking a desk

We’ve simplified the desk booking journey for web users. When a user searches for a desk all available desks are displayed on the floor plan. This journey mirrors the experience of the mobile desk booking app creates familiarity across all of our interfaces.

Desk status on the floor plan and booking grid

Users and administrators can easily see which desks are closed or awaiting cleaning, on the floor plan and the desk booking grid.

Booking allowances

Set monthly or weekly booking allowances to give employees the freedom to decide which days they would like to be in the office, whilst your organization can ensure the office isn’t exceeding safe levels of occupancy.

Team assignments

Team Assignment allows you to quickly divide groups of users into two teams and separate booking schedules across odd and even week numbers. This helps organizations protect critical functions by ensuring not all members of a department are in physical contact with each other.

User availability

A user can set working status in advance from their profile on the web or from the mobile app. A user can switch between “working remotely” and “not working”, or mark themselves as “in the office” by booking a desk.

Mandatory remote-working days

An administrator can assign a user to “work remotely” on specific dates. When mandated remote-working has been applied, a user is not able to book a desk for that day.

Find a colleague

Users can search for a colleague and check their working status, enabling them to book desks near each other when they need to collaborate in the office.

To help organizations ensure that an employee’s working environment is kept clean and safe, we’ve added a desk cleaning workflow to our Vendor module. Vendors can identify the desks that require cleaning through a change of use, or from a release, helping to reduce the load on cleaning teams.

Desk cleaning workflow

When a desk is booked, cleaning is scheduled for the last day of the booking. In the event of a desk booking being released, deleted or bumped, the desk is scheduled for immediate cleaning so it can be made available for another booking.

Desks cannot be booked whilst there is an outstanding cleaning task and if a cleaning task is not completed by a set time, the next booking is canceled and the user informed by email.

Vendor workflow and dashboard

The vendor workflow makes sure that a task for deep cleaning is automatically assigned to the designated vendor contact when a desk occupant is going to change.

The vendor monitor a color-coded dashboard to view and manage tasks.

To help maintain a safe distance in the office, some desks may need to be closed and some meeting rooms may need to have their capacity reduced or closed for a period. We’ve added new features to make these tasks easy to manage.

Closing rooms and desks

Rooms and desks can be closed individually or when closing a zone, floor or entire location. All bookings during the closure period are canceled and users informed by email.

Closed rooms and desks cannot be booked by any user or administrator and will show as ‘closed’ on floor plans and bookings grids.

Zones

Zones are a collection of desks and rooms which occupy a defined space on a floor. They can span across Groups and are useful for administrators to quickly close or open a spaces.

Reduce room capacity

Reduce the capacity of your meeting rooms either individually or multiple rooms in a single action. An administrator can apply a rule reducing capacity by half (or to 1 if it is 4 or lower) or apply a custom reduction value. When reducing the capacity of rooms, the administrator can choose whether to delete all existing bookings which are now over-capacity for the room. Administrators are able to easily revert back to the previous default setup and capacity of the room, as well as all other secondary seating options that were available before the reduction was applied.

Automatic location-based check-in

Add longtitude and latitude values for a location and a user is automatically checked in to their desk once they are within 100 metres of the building. Location services must be enabled on a compatible Android or iPhone.

Self-certification

A self-certification message can be customized for each location and shown to users on the desk booking mobile app each day they have a desk booking. Users who self-certify are giving a green banner that can be presented to the front of house teams. Users who cannot agree with the statements are mandated to work remotely.

Reporting is available for current and historical self-certification status.

Contact tracing report

Run a contract tracing report to find rooms, desks, colleagues and visitors a user may have had contact with over the last 14 days. Alert internal contacts on their Today page, and assign mandatory remote-working days.

The report includes:

Desks – the desks booked for the employee.
Adjacent colleagues – employees who sat in the same zone or at an adjacent desk.
Rooms – rooms the employee booked, hosted, requested or attended meetings in
Attendees – other attendees of meetings attended by the employee (excluding attendees who were working remotely).
Other visitors – external visitors to the employee.
Screens – Condeco screens where the employee used their PIN or RFID card.

Our Return to Office solution enables organizations to control capacity and occupancy of offices, manage work locations for employees, ensure desks are always cleaned prior to new occupancy and provides contact tracing of employees.

Control workplace capacity

Condeco allows easy closure of desks and clearly shows on floor plans which spaces are closed at the point of booking.

Control occupancy

Limit the number of employees coming into the office on the same days by setting booking allowances, configuring teams and mandate remote working if needed.

Give users choice and flexibility

Give employees a choice where to work whilst maintaining control over your office’s occupancy. Employees can book desks via the web or the mobile app and see where colleagues are working on specific days, enabling easy collaboration when required.

Effective workspace cleaning

The cleaning workflow ensures that every desk is properly cleaned ready for new occupants and saves on deep cleaning by giving the option to only schedule full cleaning at the end of a continuous booking period by the same occupant.

Contact tracing

Because Condeco has workspace booking for every employee, it can easily track who was working near someone in the building by offering a contact tracing report enabling you to automatically mandate remote working for employees who worked near someone that reported sick.

Improved room mapping filter

Administrators can now easily filter Exchange rooms by Organizational unit, Description, Last synced state and Mapped Condeco Room. Condeco Cloud only.

Booking rooms on the mobile app

You can now book meetings to start straightaway using the Condeco mobile app.

Meeting rooms are easier to find now you can search across all floors in a single search.

Room Booking Delegates

A user can nominate up to 20 delegates who can access and make changes to meeting room bookings on behalf of the creator. We’ve now extended this feature so that it works on the web as well as in Outlook using the add-in.

Country Admins

Country Admins can now be given explicit permissions to the following:

Video Admins

Video Admins can now be given explicit permissions to the following:

Video Admins no longer have access to User Management.

Advanced Grid

Users can now view large numbers of rooms whilst keeping the location’s time visible.

Lock users’ default desk groups

Prevent users from taking advantage of longer advance periods applied to different groups by locking their default desk group.

Additional reporting fields

Reporting has been enhanced by the addition of new fields:

Report and compare the selected style for a room with the default style of the room.

Faster and easier to navigate

The Profile page is faster to load and each section is separated into tabs making it easier to navigate and make changes.

Improved Find Bookings experience for Admins

Administrators can now view the grid and delete a room or delivery point booking directly from Find Bookings.

New user management feature

The entire user management experience has been enhanced and simplified, and lots of useful functions have been added to more easily manage users, groups and permissions.

Today page

The today page has a new and improved user interface, and a quick desk booking feature.

It is now tablet and mobile-friendly too.

Improved sorting and filtering of results

Search results in the meeting room booking mobile app are now consistent with the web application.

New group duplication feature

Admins can now duplicate groups, copying all business rules, settings, and email templates to a new group with a single click.

Improvements to Reports

New fields on the user report include access levels; account type; account active; department; user domain; last login date and time.

The meeting room booking report now includes custom fields (some restrictions apply).

Improved Outlook room grid

We listened to our customers ideas on UserVoice and now the Outlook room grid shows meeting details in a pop-up.

New Quick Book feature for Condeco Cloud

Make quick and easy bookings on the bookings grid with the new quick book feature. Just drag to select the time and duration of the meeting, enter a title and press Enter. Change the meeting type, the number of attendees, host and requestor details from the quick book pop-up or open the booking form to enter more details.

Improved booking grid

We listened to our customers’ ideas on UserVoice and have included the top ten suggestions (and more) in our new booking grid, including enhanced views and new functionality in a cleaner interface.

We now support Outlook 2019

Our Outlook add-in 6.6 is fully compatible with Microsoft Outlook 2019.

New UserVoice feature

New ideas can now be posted to our feedback forum and make comments on other posts directly from the app.

New drag and drop for moving in-progress bookings

Use drag and drop to move meetings on the booking grid which have already started, to accommodate last-minute room changes.

New meeting reminder options

Set a reminder for 5 minutes before a meeting starts as well as the usual 1 to 48-hour options.

New swap bookings feature

Swap two bookings directly from the bookings grid.

New Company column on booking summary

Improvement to Attendees list with company names clearly shown on the booking summary.

Improved booking grid color coding

All booking types, including past bookings, are color-coded on the booking grid.

Adjust room costs for each booking

Edit the cost of a meeting room on the booking summary page to allow adjustments for individual bookings.

Language improvements

Improvements have been made to our French, German and Italian language packs.

Drag to extend meetings directly on the booking grid

A new ‘drag’ function has been added to the booking grid to easily extend (or shorten) meetings.

Skype for Business Integration

Condeco Enterprise and the Outlook add-in now integrate with Skype for Business. Automatically schedule a Skype for Business meeting when booking more than one SfB rooms. Easily add rooms to an existing SfB meeting. Easily add a SfB meeting to your room booking.

Outlook Add-in compatibility

Enterprise 3.4.9 now requires Outlook Add-in 6.3 or above. For Skype for Business Integration, Outlook Add-in 6.5 or above is required.

Same features as the previous iOS update now available for Android:
Request managed rooms. Add favourite rooms. View and book in room calendars and view more detailed room information.

Managed room bookings

You can now search and request rooms in managed groups. Bookings will show as ‘requested’ until an administrator approves them. Note: Blind managed rooms are not supported.

Favourite and recent rooms

You can now mark a room as a ‘favourite’ or see a list of recently booked rooms. This enables you to quickly see the availability of your favourite rooms and make a booking.

Room calendars

Rooms calendars make it easy see room availability across an entire day.

Room information

You can now see more detailed information on a meeting room including its attributes, where it’s located on a floor plan and room picture.

Vendor timezones

Vendors can now switch between local time, the timezone of the specific booking – or “my” time, set by a new timezone field in the vendor’s user profile.

Same-day only desk booking

Desk booking can now be set up to allow same-day bookings only. Administrators can configure this at Group-level. This can be applied to either default and non-default group restrictions.

Region selection in legacy reports

Legacy reports can now be filtered by region. Note that ‘include regions’ must be set to ‘true’ in Global Setup.

From v3.4.6, synchronization of bookings between MS Exchange room calendars and Condeco Enterprise is only supported on Office 365, using the Office 365 API.

Stream notification will no longer be supported. This enables a more seamless, faster and reliable synchronisation.

Same features as the preceding iOS update now for Android:
A new user interface for a better experience. See which meetings are currently in progress in the meeting list. Start, end and extend. Improved editing, search and timezone display.

Security improvements for forms-based accounts

For users with forms accounts, we have made serval improvements that help prevent traversal attacks of known users in the database.

Improvements to Exchange Sync

Various improvements to Exchange synchronization including the option to configure Sync in the Enterprise Configuration Utility, improved logging, improved password encryption and support of all-day bookings.

New UI

Cleaner user interface for a better experience. Start, end, extend or cancel bookings directly from the quick view list.

On-going meetings

Easily see which meetings are currently in progress in the meeting list.

Improved editing

Edit the number of attendees, and update the room and times more easily.

Improved search

You can now search by room feature. You can also search across specific floors for a wider range of rooms.

Today Page

All users and admins who log into Enterprise will be shown the Today page. This page allows you to do the most common tasks. You can view your meeting room bookings and desk bookings for today. You can start, end or extend your room bookings.

You can also check into or release your desk bookings.

Desk Settings at Group Level

Most of the desk settings are now at Group level. This now enables you to have different business rules for each Group in the application, making it easier to create different types of workspaces that follow different booking rules.

Updates to Bookings with Service Items

Only updates that affect the service item, or delivery of the service item, will now cause a status change.

Support for Postmark

In 3.4, we’ve added support for Postmark allowing for advanced email features such as DKIM, SPF and DMARC.

Improved Cache

Cache now works completely on a time-to-live (TTL) format. This enables each web node to work in isolation, removing their dependencies on each other and increasing performance.

HR Feeds

Condeco Enterprise 3.3 introduces an improved automatic synchronization with HR feeds of user information and their group permissions. Automatically create, update, delete users, their attributes and group permissions, based on Active Directory information or other HR feeds. A new API enables clients to automatically update Outlook Delegates.

Crestron Integration

Enterprise 3.3 is now compatible with Crestron Fusion®. Roll out Condeco meeting room booking functionality using your existing Crestron room screens to view, start, end meetings and add appointments.

Cisco Phone Integration

With Enterprise 3.3 you can roll out a desk booking functionality with your existing Cisco® phone infrastructure. Use your Cisco phone to book, check in and release desk in a few simple steps.

Visitor improvements

Walk-in visitors can now be added to a meeting by searching for their company name if their colleagues are already part of the meeting. Visitor arrival times can also be displayed directly on the booking grid.

Desk inter-group booking

Desk users are now able to have different restrictions applied to their default group and all other non-default groups. For example, you could book two weeks in advance in your default group, but only one day in advance in other groups you have access to.

Desk booking with break periods

A new setting “Maximum Weeks Selectable” has been introduced so that you can book a desk even if you will be away for a period of time. For example, admin configures settings to book four weeks in advance but only on a maximum of two weeks: If you are going on holiday for two weeks, you can still book on the week when you will come back.

Admins can set users’ default location

Administrators can now set Default Locations from the User Administration page, so that users are not presented with the profile page upon first time login.

Meeting email reminders

Individual meeting reminders can now be enabled on a global level. This allows you to choose if and when you want to be sent an email reminder for your meeting.

New languages

Enterprise 3.1 is now compatible with Japanese and Chinese simplified. You can select to display the application in these languages from the languages list in your profile settings.

Support for Safari and Edge browsers

Enterprise 3.1 is now fully compatible with Safari and Edge web browsers.

Enhanced security and stability

Enhancements to make Enterprise more secure, stable and maintainable, as well as improving performance.

Edit series with instances in the past in Outlook

With Enterprise 3.1 and Outlook Add-in 6.2, you can now edit a series that contains occurrences in the past. Future instances will be updated but the room bookings of past instances will remain as they are for reporting purposes.

New Booking Form

The room booking form has been improved to create an easy-to-use overview of the booking and improve the handling of multi-room bookings.

Delegate access

With Delegate Access in Enterprise 3.0, Outlook Add-in users can now set up to six Outlook Booking Delegates who can edit their bookings via the Outlook add-in. Delegate access can be set up by the user on their profile page or by an admin in the Users section.

Requires Condeco Outlook Add-in 6.1 and user permissions

Drag & Book

Allows a user to easily create bookings of durations longer than the default booking period.

Alternative rooms

When updating the date, time, or recurrence pattern of any booking, a new availability check is performed and alternative rooms are allocated when available.