Friday 16th August 2024
Everything you need to know about employee experience changes

The modern workplace is a complex ecosystem, grappling with unprecedented challenges. From the lingering impact of the pandemic to the Great Resignation and the rising tide of mental health concerns, organizations are under immense pressure to create thriving work environments. 

Employee well-being, empathy, and experience have never been more critical. To foster a high-performing culture, organizations must prioritize social cohesion, collaboration, and purpose. Yet, achieving these goals in a hybrid work model is no easy feat. 

Your employees are seeking a balance of: 

  • Trust and social connection 
  • Clear responsibilities and growth opportunities 
  • Alignment of personal and organizational purpose 
  • A flexible physical and digital environment 

People working from home for a prolonged period may feel isolated, so companies can use surveys or other data to find ways to gather safely and collaborate. Some employees might also feel they are damaging their chances for career advancement because they haven’t been in the office. 

So, what else do you and your co-workers need and want these days to make an ideal employee experience? According to McKinsey, it’s a balancing act of multiple things at once, including some that might be competing against each other. In its report on employee experience, it states: 

“Workers are hungry for trust, social cohesion, and purpose. They want to feel that their contributions are recognized and that their team is truly collaborative. They desire clear responsibilities and opportunities to learn and grow. They expect their personal sense of purpose to align with that of their organization. And they want an appropriate physical and digital environment that gives them the flexibility to achieve that elusive work–life balance.” 

To deliver on these expectations, organizations must adopt a holistic approach to workplace management. This means creating an environment where employees feel valued, empowered, and supported. 

Key strategies to enhance the employee experience 

  • Cultivate a culture of inclusion: Foster a sense of belonging and purpose to drive engagement and productivity. When employees feel they belong at work, there’s a 56% increase in job performance, a 50% drop in turnover risk, and a 75% reduction in sick days, according to Harvard Business Review. 
  • Amplify the employee voice: Regularly gather feedback through surveys and engagement initiatives to understand employee needs. Companies that want to be competitive are those that focus on you, the individual, and your needs. 
  • Empower employees as partners: Create channels for employees to participate in decision-making and contribute to workplace improvements. As stated by McKinsey, “successful employee experience also creates a balance between top-down guidance and letting employees create their own destinies. Everyone is in on the journey, including a coalition made up of finance, operations, and IT, among other functions.” 
  • Act on feedback: Demonstrate a commitment to employee well-being by implementing meaningful changes based on feedback. 
  • Embrace workplace flexibility: Offer employees the freedom to work where and when it best suits their needs and responsibilities. 

 

To effectively navigate these complexities, organizations need a powerful tool: Integrated Workplace Management Software (IWMS). By unifying facilities, HR, IT, and real estate functions, IWMS provides a comprehensive platform to optimize space utilization, enhance employee experience, and drive operational efficiency. 

Are you ready to transform your workplace? Contact us today to learn how our workspace booking software can help you create a thriving work environment. 

Research report: Attitudes to Hybrid Working.

Attitudes to Hybrid Working Report

The impact of hybrid work on employees and employers.

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